+1 519 817 9367 | +1 226 787 4214
About Us
Core values
We have acknowledged that a company’s value is vital to the overall success of a business. This is why we live these values:
Customer Service
We are dedicated to satisfying customer needs and honouring commitments that we have made to them
Excellence
We show pride, enthusiasm and dedication in everything that we do. We are committed to delivering high quality services by ensuring that our clients are provided with the best immigration options based on their qualifications, education and skills.
Integrity
We are committed to acting with honesty and integrity, not compromising the truth.
Respect
At citadel we are committed to respecting our clients and their opinions but we expect the same from our clients. We treat our customers and partners with mutual respect and sensitivity, recognizing the importance of values, therefore your contributions and opinions will be well received.
Vision
"Our vision is to build a trusted agency brand that becomes the top choice for both individual and corporate clients. We are committed to providing long-term assistance and guidance—not only before admission and migration to Canada but also after settlement—ensuring continued support until our clients no longer require our services.
In addition to our educational and immigration consulting services, we offer expert paralegal assistance in Small Claims Court matters and Landlord and Tenant Board disputes within Ontario. Our vision is driven by our core values: integrity, service, excellence, and respect.
Mission
" Our mission is to position our agency as a leading brand in the industry across the world. We achieve this by providing expert educational support, immigration guidance, and paralegal services to clients both within and outside Canada. Our commitment is to deliver exceptional assistance, ensuring our clients receive the support they need in their educational, migration, and legal matters, including Small Claims Court cases and Landlord and Tenant Board disputes in Ontario.